Frequent Asked Questions

Booking is simple. Browse our upcoming sessions on the website, select the workshop and date that suit you, choose your number of seats, and pay online by card to complete your booking. You'll receive a confirmation by email with all the details you need.

Of course! Pop into our studio in Esch-sur-Alzette and we'll gladly help you choose a workshop and book your spot. Prefer to book from home? You can reserve anytime at creart.lu.

Not at all. Our workshops are made for everyone, from total beginners to experienced makers. We’ll guide you step by step, so you can relax and enjoy the process.

Just bring yourself and a creative mood. If anything extra is needed for a specific session, we’ll mention it in the workshop details.

Yes. Tickets are transferable — simply let us know before the workshop so we can update your booking details.

Bookings are non-refundable. If you can't make it, you can move your booking to another workshop date or give your spot to a friend. Just let us know at least 24 hours before the workshop at contact@creart.lu. If Creart has to cancel a workshop, you can choose a full refund or a place in another workshop.

The event is confirmed once the deposit is paid.Weekday events:More than 4 weeks before: deposit refunded or moved to another date.2–4 weeks before: deposit kept as credit for a future workshop, valid for 6 months.Less than 2 weeks before: deposit retained.Weekend events:More than 4 weeks before: deposit refunded or moved to another date.Less than 4 weeks before: deposit retained.If Creart has to cancel, you can choose a full refund or a new date for your event.

Yes, we can. We love creative group moments for birthdays, teams, and private celebrations. Send us your idea, and we’ll help shape the right workshop for your group.

The earlier, the better. Private and corporate events need a bit of planning, so book ahead to help secure your preferred date. If you’re planning something special, get in touch early and we’ll help you shape it.

You can pay by credit card online or at the counter. Simple and quick, so you can lock in your spot without hassle.